Visitor
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1 Message
Scripps channels gone
Since April 1, Scripps channels have been pulled. This is quite unacceptable. In my city, SLC, UT., the Fox 13 local channel is the only local channel that airs local news when I’m getting ready for work and the local channel airs the best shows at the end of the day as well. It is unacceptable that Comcast’s/Xfinity has discontinued these channels and I will change carriers if these channels are not reinstated. This is not the first time there has been a temporary halt. Do better comcast! We pay a lot for your service, make it worthwhile!
woodman17
New Poster
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7 Messages
6 days ago
Feel the same way. Xfinity is expensive enough and over last few years service has gotten worse. Been a customer since 1998, but thats about to change.
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user_h49qgd
Visitor
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1 Message
6 days ago
This is unacceptable. We pay so much as it is. We are a captured audience. Costs are passed on to us, as I am sure will happen once a new deal is struck.
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XfinityBillie
Official Employee
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4K Messages
4 days ago
Please know we pay programmers to bring you the entertainment you love, and a number of reasonable offers have been made and they haven’t been accepted. Comcast is working toward bringing back this programming, but only with fair pricing, terms, and conditions for customers. I know unexpected changes to your TV lineup can be frustrating, and I apologize for any inconvenience. For more information, visit https://www.xfinity.com/programmingchanges.
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user_6pwgcn
Visitor
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1 Message
4 days ago
Very dissatisfied & disappointed losing SLC Utah local channel Fox 13. I pay a lot of money to Xfinity for cable, internet as well as cell phones, to lose a much watched & preferred local channel.
This is forcing me to rethink my provider for all 3 & I am in the process of researching other possible provider considerations. It is unacceptable to take this long to come to a compromise to end this dispute. To suggest a higher cost to loyal customers should an agreement be made will also be unacceptable.
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user_jq1zi1
2 Messages
4 days ago
So how much will the monthly rate be reduced and when will this adjustment be made? We are being charged the same amount for less channels. There should be an adjustment for this.
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user_zy1ua5
Visitor
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1 Message
3 days ago
Message displayed on TV says Xfinity cannot meet Scripps price without increasing customer price. It should say "without maintaining our huge profit margins". Also cannot see local hockey/basketball for the same reason.
[Edited: "Profanity/Inflammatory"]
That being said, eff Scripps too for holding NBC/ABC hostage. These aren't some streaming sports channels. These are national networks that should be free to everybody.
(edited)
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user_q14nba
Visitor
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1 Message
3 days ago
What was your profit last year Xfinity and not to air Fox that’s actually a over the air free channel due to greed and malice is wrong 🤯 I knew the original owner of Comcast and he is rolling over in his grave due to your greed and malice and lies. I believe you owe your customer base a refund since off the air and to bring Fox back asap meaning today and management you need another sports car or second home off consumers🤯 your PNL is public and shame on all you upper and mismanagement team wanting to lie to your customers💩
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Jen15
Visitor
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1 Message
3 days ago
I totally agree. News channel 5 in Nashville is a Scripps service and it is what we watch on Comcast 90% of the time. I am frustrated. If they don’t get this resolved soon, we will likely switch to
streaming combined with an HD antenna.
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user_5esos3
6 Messages
2 days ago
How do we get refunds if Xfinity/Comcast is not servicing us as per our contract? My fees keep going up and I have the Platinum package which is worthless. Xfinity has been the worst in service I have experienced so far and I am always having issues with our cable or internet. What are others doing when it comes to getting refunds ??
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eggalegga
Contributor
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72 Messages
2 days ago
Broadcast fee of $43.40 per month. So Comcast, where's my credit for not receiving Fox 13 in Salt Lake City? And don't tell me I can stream it. You can't FF or reverse live newscasts. With one of my 2 DVRs, I could.
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user_kehrbs
Visitor
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1 Message
2 days ago
Planning to change carriers. Very disappointed in Xfinity. We should get a refund!
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user_ozx9tg
Visitor
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1 Message
2 days ago
Both organizations can do better!! Figure this out!! Like many in this forum I am rethinking my options. It’s unacceptable that the consumer is being impacted without our preferred local stations and cost may rise?!?!?
Each day this persist will negatively impact your bottom line down the road.
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user_mra2ay
Visitor
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1 Message
1 day ago
I agree!! Absolutely ridiculous!!
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user_70u1l7
Visitor
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1 Message
8 hours ago
In regards to the removal of Scripps channels, we deserve to receive either a credit to our accounts or to receive other new channels to replace those channels that are now unavailable. The packages on our accounts are for certain channels and since multiple channels are now not available WE DESERVE TO BE COMPENSATED!!! You are blaming Scripps and they blame you. DO BETTER. Reach an agreement whatever it takes or credit us for losing multiple channels. THIS IS UNACCEPTABLE.
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