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5 Messages

Tuesday, September 26th, 2023 4:05 PM

Closed

Removing INSP from basic cable

Xfinity knows this channel is popular, so why not charge more for it. Corporate greed at it's worst. Totally ridiculous

This conversation has been merged. Please refer the main conversation:

Xfinity charging for INSP

2 Messages

1 year ago

Do You really think Sports Fans are watching these old Westerns. Its us older People who are tired of watching all those Crime stories. No way I am going to pay extra 

Contributor

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53 Messages

1 year ago

I absolutely HATE Xfinity for removing this channel. I'm not old. In fact, I only discovered this channel earlier this year. I didn't even like westerns until I played Red Dead Redemption 2 (the video game). However, it provided good programming that was clean (a refreshing change). I pay for a high level package. However, over the last few years, Xfinity has removed many of our go-to channels. 

Moves like this is why so many people are cutting the cords and getting rid of cable or satellite. In fact, after 15 years of Xfinity, we are very close to making this decision. Our bills have skyrocketed only to find Xfinity execs moving channels that we already subscribed to and placing them on "add-on" packages. 

The funny excuse from Xfinity? They've reviewed this and came up with this decision to better serve customers. They didn't compensate us with another channel. Rather, they simply removed it. 

2 Messages

1 year ago

Comcast has screwed the goose. Removing INSP is the last straw. They have constantly and slowly creeped up prices and now remove a channel that was in my rotation. Doing this while there are so many streaming options available has to be one dumb azz move. Somebody should be fired. I'll be cancelling my cable and going to streaming due to this change. It's not just this one change, it's their creeping up charges and of late, poor quality cable. At a time of massive inflation, they have no empathy for the everyday, common consumer. How much money do they need? SMFH Shame on you....

2 Messages

1 year ago

This is BS. I'm paying over $250.00 per month for their service and now they want us to pay for INSP? Dish Network is looking better every day. 

2 Messages

1 year ago

I agree...I'm sick of paying more and getting less. No notice...just sucks to be you...and no replacement or reduction of my bill...calling Dish as soon as I finish posting this msg.

Official Employee

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1.5K Messages

1 year ago

user_3b89b9 This link https://www.xfinity.com/corporate/customers/policies/subscriberagreement great information on our services & agreements. We regularly evaluate our channel lineups and sometimes make changes to ensure we're offering a wide variety of content at the best value.  As of 9/26/23 INSP Channel moved to our More Sports & Entertainment Package. If you want to keep INSP, you can get the More Sports & Entertainment Package by:

  • Saying, "More sports and entertainment," into your Xfinity Voice Remote.
  • Logging in to xfinity.com and selecting Shop deals and more.
  • Selecting Chat for TV & Streaming help(from the Services tab in the Xfinity app) and typing, "add a channel" for assistance.

If need further assistance Could you please send our team a direct message with your full name and full address? Our team can most definitely take a further look at this issue.

To send a "Direct Message" to Xfinity Support:

Click "Sign In" if necessary

Click the "Direct Messaging" icon or https://comca.st/3EqVMu7

Click the "New message" (pencil and paper) icon

The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there

- As you are typing a drop-down list appears. Select "Xfinity Support" from that list

- An "Xfinity Support" graphic replaces the "To:" line

Type your message in the text area near the bottom of the window

Press Enter to send it

 

 

Regular Visitor

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13 Messages

Vary annoyed that #Xfinity decided to remove "INSP" from the Ultimate TV plan so that you now must buy it in an add-on plan. #Xfinity should not be able to change the channel lineup at least until a plan period has expired. I'll be doing some shopping around! #Comcast #INSP

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