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Saturday, October 14th, 2023 12:29 AM

Closed

Removal of INSP

I had gone on vacation and came home tired and ready to relax. I turned to INSP the channel I watch 90% of the time and it was gone. I thought I paid the highest price for my cable and things keep going away which I had all channels. I’m truly upset with your decision to take away another channel that I enjoyed so much. Shame on you Xfinity for the removal of my favorite channel. I have been with you for many many years but now may have to look for a better provider. Truly saddened. 

This conversation has been merged. Please refer the main conversation:

Xfinity charging for INSP

Visitor

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2 Messages

2 years ago

We agree!!  INSP is one of our favorite channels.  We even have our younger grandkids watching all the cowboy shows we used to watch.  There are other topics as well, but we are really disappointed that you take away channels that we enjoy so much!  Why was INSP deleted from our cable package?  We have also been an Xfinity customer for many years and we are upset that we can’t get it in our cable package anymore.  How much are you charging for INSP to be added back into our cable channels??

Official Employee

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1.8K Messages

@dustymars We are sorry about moving INSP to the More Sports and Entertainment package. You are welcome to add it for $9.95 per month. Please send a Direct Message with your name and address if we may get it added for you. We look forward to your reply.

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Official Employee

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1.1K Messages

2 years ago

We apologize for any inconvenience. We regularly evaluate our packages to ensure they include the best combination of options to appeal to our customers. We'd be happy to help you choose a package that includes INSP. Please send us a direct message with your full name and service address to get started. 


 To send a direct message please use these instructions: 

 


Make sure you are signed in here in the Xfinity Forum. Click "Sign In" if necessary
Click the "Direct Message" icon (square chat icon in the upper right corner of your screen next to the bell icon)
Click the "New message" (pencil and paper) icon
Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line
Type your message in the text area near the bottom of the window
Press Enter to send it

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