Red Zone Glitchimg

Puyallup Wa same issues. 

@user_3708f6. Thank you for reaching out over Xfinity Forums for support, you have contacted the right place for assistance in regard to TV pixelation. When working with us over Xfinity Forums there may be a delay in a response from an employee, as this is a community space where others can reply to posts to help. 

I know how frustrating it can be when service isn't working as intended, and do want to ensure everything was able to get resolved. If you ever don't have time to reach out to us over Xfinity Forums, there are some great self-help troubleshooting options in the award-winning Xfinity App: https://www.xfinity.com/support/articles/tv-troubleshoot-xfinity-app. 

Please let me know If you're still needing assistance with your TV picture issues, and we can move to a direct message to troubleshoot: 

To send a direct message: 

Click "Sign In" if necessary

• Click the "Direct Message" icon in the upper right - it looks like a chat bubble  

• Click the "New message" (pencil and paper) icon just to the right of Conversations

• Type "Xfinity Support" in the "To:" line - do not use the Employee's name!

• Type your message in the text area near the bottom of the window

• Press Enter to send it

To expedite your request, we ask that you please include your name, the account holder name (if different), and the service address

Thank you for reaching out to us @debragreenhow88. Were you experiencing issues in the stream app, on a cable box, or both?