Regular Visitor
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13 Messages
Recording Marquee Channel Unavailable
Turned on my TV/X1 DVR to watch the Cubs home opener today 2 hours after the first pitch. The program shows up in my recordings but when I clicked on it, I got the following message “Due to programming restrictions this show is currently unavailable on this device. Please tune in on your TV or check back for other programming later”. I can watch the game live. I am at home and nothing has changed with my devices. Other programs are recording as usual. Can someone please explain.
XfinityAntoine
Official Employee
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1.1K Messages
3 months ago
Thank you so much for reaching out, OPDooper1. I'm so sorry this has happened to you. Is this happening with every game you have set to record? Sounds like it could be blacked (which I know isn't right) out or the network things that you're out of market to watch the game. The User ID tied to your current account, was it migrated from an old account at another address?
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