Visitor
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2 Messages
Premium channels in HD (besides the main ones)
On my channel lineup, it shows the following:
| 34610 | HBO2 HD |
Getting these would be great, as only the main premium channels are in HD and not the multiplex ones. Is there a way to get them?
XfinityDilary
Official Employee
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2.1K Messages
4 days ago
To send a Direct Message:
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• Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list that appears. The "Xfinity Support" graphic replaces the "To:" line
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user_a9hstf
Visitor
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2 Messages
4 days ago
Sorry, but you're a little late. Your incompetent employees when I called in couldn't figure it out and kept giving me answers in which I was proving them wrong at every turn. They promised a call back from the second tier in a 2 hour window which never happened. This even happened in the store with the bad answers. I cancelled my TV portion and went back to DirecTV, who have NO trouble giving me said channels in HD. Do better. I think I deserve a credit for all this hassle.
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