Thank you for reaching out to us @user_o1d3i5! Are you seeing this on multiple boxes in the home? Have you noticed if both the standard and High Definition of the channels have the same issue?
morndini Hi there! Thanks for taking the time to let us know about the pixelation you are experiencing. Our team is happy to help. Have you already made sure that all conenction ar tight? from the wall plate to the equipment, you want to make sure all coaxial connections are finger tight.
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XfinityAldrik
Official Employee
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2.7K Messages
7 months ago
Thank you for reaching out to us @user_o1d3i5! Are you seeing this on multiple boxes in the home? Have you noticed if both the standard and High Definition of the channels have the same issue?
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