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Peacock Subscription Activations
I am another Diamond Rewards customer that cannot activate the new Peacock reward. I have made it through the first portion and have received the email that shows my Xfinity account has Peacock Premium at zero cost. I am unable to go any further however. I have restarted the gateway, have deleted and reinstalled the Xfinity app, have also tried to activate using the X1 box, have tried to activate it from the Peacock app, and have had several conversations with both Xfinity and Peacock support personnel. Unfortunately, nothing has succeeded, and now my Peacock has been knocked down to the most basic level as it awaits proper activation.
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