Visitor

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1 Message

Monday, September 8th, 2025

Peacock streaming

I am told that my new Xfinity package includes Peacock. Currently my Peacock app does not Show activation - cancelled it on Sept 2. How can I activate peacock without paying for a new subscription.

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Official Employee

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2.3K Messages

2 days ago

Hello @user_47mncw!  Thank you so much for taking the time to reach out to Xfinity Support.  We are so glad to hear from you and want to assist in any way that we can to ensure you are able to access Peacock.  No worries!  You have reached out to one of the best teams there is to get things ironed out for you.  Can you tell me if when changed were made to your account, is the username you are logging in with associated with a prior service at another residence?

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