Peacock premium

I tried to log in to peacock premium that we didn’t kno we had but because we never used the att.net email we can’t log in it says our email is no longer active but it shows we are active with peacock but we can’t log in and every time i call no one is able to help me and they have been hanging up on me for the last couple of hours today that I’ve tried calling someone i don’t kno what to do at this point