sjr's profile

New Poster

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6 Messages

Tuesday, July 18th, 2023 7:48 PM

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Peacock non-existent activation

I am trying to activate the Peacock Premium from the emails I have been sent.  Though when both clicking and navigating to the xfinity assistant there is no Activte Now to click.  Logging into Peacock it says I am not subscribed and to pick a plan, with 2 pay plan options.  I am not seeing anyway to actually get the Premium listed in the email.

Official Employee

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804 Messages

1 year ago

Thanks for reaching out. We’re aware some customers are having an issue activating their Peacock Premium plan. We are actively working with Peacock and their technology partners to resolve the issue as quickly as possible. Thank you for your patience.

3 Messages

1 year ago

i never recieved offer in my rewards

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