Visitor
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2 Messages
Peacock black screen with 3 dots
I log into Peacock and it looks like all is going through but, I end up with just a black screen.
I have a cable box. My TV is not a Smart TV. Does that have anything to do with it? If not, how do I fix?
Thanks for help!
CCEthan
Official Employee
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1.4K Messages
4 years ago
HI, @user_511aec. Thanks for reaching out about your Peacock issues. We can defintly help with a solution so you can enjoy Peacock! You are saying you are launching it from the X1 box and it won't load? Can you tell me the model you have?(sticker) . Are you able to use the Peacock app on other devices? You do not need a smart TV as the app can work from the X1 box.
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