Paramount Plus

I'm actually trying to use the app on Xfinity on my TV. If I bring up "behind the Music on Paramount Plus" using the voice command, it displays the show and when I drill down through the episodes to chose the one I want, it requires me to sign in. Either on the TV or through the web. Both ways won't accept my Xfinity login and shows I need to subscribe.

What if your xfinity service includes “Paramount+ with SHOWTIME?”  I am having a similar issue. I open paramount plus through the xfinity cable interface. Then I have try to use the 5 digit xfinity code displayed on screen to activate my paramount plus via the web but it goes nowhere.  Nothing gets activated on the tv and my paramount plus asks for me to pay for a subscription despite being an included xfinity service. 

Exactly! Why does our Xfinity invoices show "Paramount+ with Showtime" included in the package we pay for but as per XfinityJeniece above, they would not be included with our Xfinity services? That's my additional question.

Great question Paramount+ with Showtime comes with our channel tiers or if added that channel.

  paramount plus via the app is a different subscription that gives you access to different content only on paramount. I have the same subscription and if I want to view certain content on paramount plus I have to create a subscription.

@EasyAs123ABC​ Thank you! But it looks like the program "Behind the Music" is not available that way. I looked and although there's a lot there, the show I wanted needs a subscription. And I'm all "subscriptioned-out" as I'm sure you are. Take care

Bummer about not being able to get the show you want. 

I am so over Xfinity. We are looking at other alternatives. 

@user_e3q4kw
You are 100% correct. Our current agreement with Paramount does not include access to the Paramount+ app where they host some exclusive content. At the same time, they renamed the subscription to Paramount+ with Showtime for all formerly Showtime subscriptions. Unfortunately, we have no say in the name of the subscription. Hopefully, we can work out a deal with them in the future to include access to the Paramount+ app.

@EasyAs123ABC​ Thank you this is helpful but it doesn't give you access to all Paramount Plus shows. I was looking for Ink Master and it's not there.  

@user_jvpdhb​ I've put those hours in too so you have company.

If Xfinty partnered with Paramount + like Directv and 4 other providers do, you would be

able to get  full access at no extra charge.  No explanation given, going on 4 months now, as to

whose fault this is or what the holdup is-only non answers.

I wasted those hours as well. I think this is very deceptive on xfinity's part.

@tbill1​ I think k it’s better to cancel the access through Xfinity and just subscribe same capacity more content 

I'm sorry to hear you're still unable to access your profile even after troubleshooting on your own @user_0m0laj. I would definitely try deleting the app from your device after logging out. You can even try clearing out your cache and cookies after the app is deleted before reinstalling it. Please let me know if the issue persist after following these steps.

guess i will be dropping the paramountplus and showtime and pay for paramount plus as cannot believe Xfinity does not include it [Edited: "Inflammatory"]

Cannot get paramount plus set up on my tv 

This is all very deceptive and, as usual, big corporate wins. Apparently being retired and paying 3600+ per year for 25+ years doesn't mean anything. Funny how they say it's "really just showtime" and when you go to paramount+ website it says that the paramount+ WITH showtime includes the paramount essential. It's ridiculous and terrible business for a company as huge as comcast. Bet they all got a raise!