Regular Visitor
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4 Messages
One channel (MSNBC) is not available intermittently - Anyone know the fix?
Asking for a friend, my TV is fine. My friend asks: Does anyone else have Comcast and have intermittent problems getting MSNBC? At least once a week, MSNBC is a black screen on my TV, usually for 10 or more hours!! Only that 1 channel goes black. All 3 TV's have the same problem.
MNtundraRET
Gold Problem Solver
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5.9K Messages
4 years ago
The problem is with the incoming signal reaching the cable-box. The MSN HD channel frequency falls in an area where the signal can be interfered with. He/she need to check all connections for loose cables pulling loose from end connector, etc. They may need a technician to check their wiring.
Ask them to check the lower frequency SD channel. That one worked for me when I had the problem over a year ago on my HD channel.
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anneha
Regular Visitor
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4 Messages
4 years ago
Thanks so much! I have passed along the info.
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alxyz123
New Poster
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1 Message
4 years ago
I can't get msnbc on my channel guide but strangly my scheduled recordings of msnbc programs is working.
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CCAndrew
Gold Problem Solver
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25.9K Messages
4 years ago
When the dvr fails, a scheduled recording still records to the cloud. That’s what you’re seeing. MSNBC not coming in is a signal issue
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