1 Message
One channel issue
I lose Fox News for a couple hours almost every day. All other channels come in fine, but when I’m watching fox it goes dark and says there is an issue with the service. All other channels come in fine.
1 Message
I lose Fox News for a couple hours almost every day. All other channels come in fine, but when I’m watching fox it goes dark and says there is an issue with the service. All other channels come in fine.
XfinityArmand
Official Employee
•
1.8K Messages
1 year ago
Hi there @user_54bd47! Thanks so much for taking the time to reach out to Xfinity Support here on our Community Forum. We are glad to hear from you and happy to assist in any way that we can to ensure your service concerns are addressed. No worries! We are going to get things squared away. Can you tell us if when the issue occurs, if any error messages or codes are present on your screen?
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