Visitor
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1 Message
Omega XL sports is overriding H and I
My program guide says Star Trek and they are broadcasting local women's soccer instead. Not getting what I'm paying for.
Visitor
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1 Message
My program guide says Star Trek and they are broadcasting local women's soccer instead. Not getting what I'm paying for.
XfinityCliff
Official Employee
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863 Messages
2 hours ago
Hello @user_kb69wu, and thank you for reaching out here on our Xfinity Community forums.
We can understand the frustration when the guide shows Star Trek, but you tune in and find completely different programming instead. H&I’s published schedule does include Star Trek programming, so we understand why the difference would catch your attention.
While Xfinity delivers the channel and provides guide information supplied for the programming, the channel owner or local broadcast affiliate ultimately controls what is actually aired. This can sometimes result in local or special programming replacing what was originally scheduled.
If the programming shown on your Xfinity guide consistently does not match what is actually airing, please let us know what channel number you’re watching and approximately when you noticed the mismatch. We’d be happy to help determine whether there may also be a guide-listing issue that needs to be addressed.
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