U

Visitor

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2 Messages

Monday, June 9th, 2025 4:28 PM

No sound on ce channel on one box

Cw  channel has no sound on one TV box only

Official Employee

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2.2K Messages

19 hours ago

Hi there @user_vf8edr!  Thank you so much for taking the time to reach out to Xfinity Support!  We are so glad to hear from you and happy to assist in any way that we can.  No worries!  You have reached out to the best team to assist in getting things ironed out for you.  Can you tell us if you are showing any error message on screen or are you just experiencing no sound at all?

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