@user_d3b9dc Thanks for creating a post on our Community Forums. Is this channel or any others still giving you any audio problems? For most audio issues, this link, TV Audio Troubleshooting, can help review some options to help correct it. We can also help test a few things and report the channel(s) as well if needed.
My TV in the living room (the newest in the house) doesn’t audio work on newsmax channel only. The other TVs in the house work perfectly fine on the same channel.
I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation. Was your question answered? Please, mark a reply as the Accepted Answer.
Can I ask that you reach out privately, so we can cover the details of your account. You can start by clicking the chat icon located in the top right corner of your forums page when signed in. Once there, you can direct your messages to "Xfinity Support." Please add your full name and service address to help us locate your account. Let me know if you have any questions.
I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation. Was your question answered? Please, mark a reply as the Accepted Answer.
XfinityThomasD
Official Employee
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967 Messages
2 years ago
@user_d3b9dc Thanks for creating a post on our Community Forums. Is this channel or any others still giving you any audio problems? For most audio issues, this link, TV Audio Troubleshooting, can help review some options to help correct it. We can also help test a few things and report the channel(s) as well if needed.
2
MichelleP1
New Poster
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3 Messages
2 years ago
I have the same issue. It’s only Newsmax where there’s no sound!
1
miami1939
Visitor
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2 Messages
2 years ago
The same with me. Only Newsmax... ???
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miami1939
Visitor
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2 Messages
2 years ago
I just fixed it. I followed the instruction from the Xfinity employee... went to the link TV audio troubleshooting...
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adlee2
1 Message
1 year ago
Turn off Audio Description, using the Xfinity voice remote.
1
user_2m7ai3
1 Message
1 year ago
My TV in the living room (the newest in the house) doesn’t audio work on newsmax channel only. The other TVs in the house work perfectly fine on the same channel.
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user_45zc0d
1 Message
1 year ago
Same here. All other channels fine. What’s up Xfinity? Not happy.
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