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1 Message

Sunday, September 24th, 2023 6:09 PM

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NFL Red Zone is all choppy

What is going on with Red Zone? It's all choppy. Plays for about 10-30 seconds then stalls and freezes then plays again. It is horrible, we can't even watch it. Yes. We have done all of the troubleshooting. 

2 Messages

1 year ago

This is the most overrated service in the world. Nothing works right. Sometimes the subscription works and sometimes it doesn't. Although the subscription worked today after a month of no service (kept asking us to subscribe, though we have paid the $99 in full), the video was all choppy and Scott Nelson was as irritating as ever! We will not renew next year. It is not worth 99 cents, let alone 99 dollars.

2 Messages

1 year ago

NFL redzone service is terrible and the service is not worth it. Not even worth 99 cents, let alone 99 dollars. We will not renew next year, and Scott Hansen is irritating as ever!

Official Employee

 • 

2.1K Messages

Thank you for reaching out to us on our forums @user_qn51hj! While we regret to hear you were experiencing issues for the past month, we are glad to hear NFL Redzone was working this last weekend. Please don’t hesitate to reach back out to us if you experience any issues this weekend.

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick

1 Message

1 year ago

It’s still choppy for me.  Anyone get this issue resolved?

Official Employee

 • 

1.1K Messages

Hey @Fleshman4, thanks for reaching out to Xfinity Support on our forums. Have you noticed it happening with other channels or while streaming the channel too? 

 

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick
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