Official Employee
•
253 Messages
NFL Network Programming No Longer Available.
Our agreement to carry NFL Network expired, so it’s no longer available with Xfinity. This includes NFL RedZone and any other related Xfinity Stream and On Demand programming.
Please know Comcast pays programmers to bring you the entertainment you love, and, so far, Disney/ESPN has not proposed a deal that Comcast believes is fair for its customers. Comcast continues to work toward bringing back this programming, but only with fair pricing, terms, and conditions for its customers.
We know unexpected changes to your TV lineup can be frustrating, and we apologize for any inconvenience. For more information, you can visit xfinity.com/programmingchanges.
I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please mark as Best Answer.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please mark as Best Answer.
user_wg49gf
Visitor
•
1 Message
21 hours ago
Will cancel if NFL RedZone is not back. Have had Xfinity for a long time and pay around $300 a month.
0
user_xl3plk
Visitor
•
1 Message
20 hours ago
So when is Xfinity going to step up and spend some of their Billions in profits and rectify this situation!!
0
Yut
Visitor
•
1 Message
20 hours ago
Goodbye, Xfinity. Just returned my equipment and got internet through T-Mobile, also bought a ROKU Box so I can get NFL Network and RedZone through NFL+. Got a 4K-UHD antenna for local channels.. We are all overpaying for garbage channels that offer little to no original content, and whatever inexplicable fees you add to the bill whenever you feel like it, but not being able to put your greed aside to carry the NFL Network as the the preseason begins was the last straw.
0
soldavini
Visitor
•
1 Message
17 hours ago
i’ve been paying more than my car payment for Xfinity, which is absurd to begin with. I will definitely be leaving to go stream if I’m not getting NFL network and the red zone which I am paying for currently but nothing is on. They raise your price without telling you and then pull network without telling you the world has gone streaming and I will soon follow bye-bye Xfinity
0
user_564b5m
Visitor
•
4 Messages
8 hours ago
Also a long term customer paying over $300 a month. I found your customer service to be rather dismissive. Thursday, I finally pulled the trigger and ordered home Internet from another company for half of what Xfinity told me was their price for one gig. Going to stream YouTube TV. The perks and discounts the competition was offering or substantial. Don’t wait till the last minute. Only when I called to tell Xfinity to shut everything off or they even willing to talk to me about negotiating a contract decrease. Which I told the most relevant because NFL network was and it was too late new equipment already installed everything running smoothly so far! Good luck all
1
user_svqvu8
Visitor
•
9 Messages
5 hours ago
Enough is enough ..... You need to get a deal done. We are paying enough; you should be able to work it out ..... (And please do not tell me that other channels have football-related programming. Without NFL Network, I will be missing certain games.) ..... Thanks, folks.
0
user_fnrn0b
Visitor
•
2 Messages
5 hours ago
I am quite upset that the NFL network is no longer being provided by Xfinity. I I hope that this situation will be rectified before the season starts. I do not want to switch Cable providers, but if Necessary I will the NFL network and Redzone are a main stay in my home. I hope you are negotiating a new contract so that your customers needs are met
3
jsm3rd
Visitor
•
8 Messages
4 hours ago
Will we be getting a refund if NFL Network n Redzone do Not return? We are already paying for it. I'm paying $344 a month for Xfinity n Can't get channels I want to watch.
Please agree to new contact by first preseason game or I will B switching service
Thank You
0
user_tfh4wx
Visitor
•
4 Messages
4 hours ago
I am EXTREMELY DISAPPOINTED regarding the loss of the “NFL Network” from my channel line up. And this happens right when the NFL season starts!! I am extremely disappointed and if the channel is not returned to your channel lineup, you will lose my business (both Tv and internet!)
1
user_tfh4wx
Visitor
•
4 Messages
4 hours ago
I pay a lot of money every month for tv and I am EXTREMELY DISAPPOINTED that the NFL Network channel is no longer available. I have been a customer for 10 years, and if you do not bring the NFL Network back, you will lose me as a customer!
0
user_0s7rru
Visitor
•
1 Message
4 hours ago
You guys are out of your mind completely. I already pay $300 a month and you keep dropping premium channels, which would be the only reason to keep paying such ridiculous prices. If you don't get this back we will be canceling our service and going elsewhere.
0
jsm3rd
Visitor
•
8 Messages
4 hours ago
So if U don't reach agreement with NFL Network n Redzone do we get a refund since we are already paying for it.
I'm paying $344 month for Xfinity n can't get channels wanna watch. Will get another service if this is not resolved by the 1st pre-season game which is on NFL Network
Get it together Comcast
Thank You
0
user_zqbz8o
Visitor
•
2 Messages
4 hours ago
I’m paying for services I’m not getting
0
user_hviuie
Visitor
•
6 Messages
4 hours ago
When will Xfinity be providing a refund for services paid for but not provided. It seems as if this is breach of contract on Xfinity’s part. If I stopped paying you would disconnect my service. I feel since. Finite is not providing the necessary content and still have not decreased my bill. I will be canceling my service and move to DirectTV.
0
newmexico02
Visitor
•
1 Message
2 hours ago
Yeah well, that's a contradiction in terms because Xfinity is overpriced anyway...
0