26 Messages

Monday, May 4th, 2026 4:29 PM

New TV plan

I would like to upgrade our tv plan to take advantage of the 300 hour dvr service but am having trouble finding what’s right for me. I want to keep my same internet speed/service but am not sure how to bundle to get best price. I tried using the online system, but it was going to increase my bill by over $50 and wanted me to change out equipment. Can anyone help me with this? 

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Official Employee

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2.3K Messages

10 hours ago

Hello, @user_0866e3 thank you for taking time to create a post. I did want to help get the proper expectations set up that with the Xfinity Forum being a community gathering place, it may take some time to get a reply from an employee. Please be mindful that sending unsolicited Direct Messages to an Official Employee of the Xfinity Community Forum is a violation of Forum Guidelines. In the future we ask that you please find the most appropriate public board for your question type and post it there. If needed, we may invite you to send us a Direct Message.

 

Since you have already sent the direct message, I'll follow up with your there to continue as I can definitely help with an account review to check on TV plans and the 300 hours of DVR. Please keep an eye out for my repsonse in the DM shortly. 

26 Messages

1 day ago

Any Xfinity employees out there that would help me? Please?

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