U

Visitor

 • 

1 Message

Sat, Jul 24, 2021 3:47 AM

NBC Sports Channel glitching

I can’t stand this any longer. Every baseball game we watch on NBC sports is glitching, pixelated, and freezing. Go to the next channel it’s perfect. The glitching happens on both TVs, it’s not the wiring it’s not the house it’s not the TV it’s not the cable box. We don’t need a technician at the house. It’s something on your end Xfinity/NBC. Get it fixed! I’ve read other forums and there’s other people saying the same thing. This needs to be fixed now! Unacceptable

Responses

Official Employee

 • 

123 Messages

2 m ago

@user_514d82,I am truly sorry that this is going on! I am happy to try some troubleshooting if you would like me to try and help! I promise you, we know this is going on and we are working to get things fixed for you and everyone else though! 

To get started, please send us a direct chat message with your full name and service address to Xfinity Support. To do so, click on the chat icon located at the top right of this forums page.

Here's the detailed steps to direct message us:

• Click "Sign In" if necessary

• Click the "Peer to peer chat" icon (upper right corner of this page)

• Click the "New message" (pencil and paper) icon

• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list

• Type your message in the text area near the bottom of the window

• Press Enter to send your message

Visitor

 • 

4 Messages

1 m ago

Same here for me with NBCSN. Freezes every few seconds. Absolutely ridiculous. No issues with other channels etc. 

Visitor

 • 

4 Messages

1 m ago

I’m experiencing the same thing with NBCSN. Freezes every few seconds constantly. No issues with other channels etc. Please get this fixed Xfinity!

New to the Community?

Start Here