Friday, June 17th, 2022 12:37 AM
It says this channel is temporarily unavailable. This has happened for two nights in a row. All other channels are working… internet is working too
2 months ago
7 months ago
The odd thing is that I can watch recorded NBC shows even though I cannot access NBC
Hello @user_dd5184, have your NBC network concerns been resolved or do you still need assistance in troubleshooting?
3 months ago
I am having the same problem. All channels work except nbc. It starts then re-trys then fails
@user_aa4430 please create a new post and I would be happy to look into this closer.
Same issues with nbc.
I want to make sure we are respecting your time and not repeat the steps you have taken previously. What troubleshooting steps have you taken?
I also wanted to make sure you are aware that any time you need to troubleshoot our MyAccount app can assist you step by step. It is not just to pay your bill or to get notifications about interruptions. To learn how to troubleshoot in the future you can follow the link: https://www.xfinity.com/support/articles/my-account-app-mobile-troubleshooting. Honestly, it is the best app to date that we offer and super easy to use for all of your account needs!
I too cannot access NBC live on my firestick. I can access the channel on all other devices - ie. computer. I can watch recorded shows but nothing live. What is going on. All other channels work.
Hello @user_a96d28! Are you using Xfinity Stream through your fire stick? Do you have an Xfinity TV box that is having the same issue?
I am constantly having to unplug my box and restart to get NBC to work. I already restarted it once this morning and now NBC’s not again.
You've come to the right place for help! Can you confirm for us, if you're accessing the NBC channel, or perhaps attempting to watch it via any form of Application on your Xfinity box?Or perhaps, receiving any particular error code that you are seeing when this occurs?