Visitor
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5 Messages
NBC CHANNEL PROBLEM IN MICHIGAN
What happened to my regular programs on NBC? We keep getting the CHARGE network showing old shows. Comcast never notified us of any changes! And the channel program guide still shows the regular NBC shows but we get these old shows on CHARGE!
can someone tell me exactly what happened?
XfinityAirelle
Official Employee
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2.7K Messages
4 years ago
Hi there! We would be happy to assist you. Can you initiate a chat and start with your full name and address? To start a chat, please click the chat icon in the top right of the page next to the bell, and send your message to "Xfinity Support". Talk to you there!
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user_3df35f
Visitor
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1 Message
4 years ago
I have the same problem, old shows instead of the shows listed on the guide plus some current shows are interrupted by a black screen with a peacock!
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Patchm00
Frequent Visitor
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8 Messages
4 years ago
Same thing for me in Tallahassee, Florida. IT was Charge TV last week, but this week it's TND (The NAtional Desk). IT takes over when certain shows are supposed to be on. For example, at 4pm est Ellen DeGeneres show, which is on NBC channel 432 and shows on the Cable box guide is showing some news show on the TND network. AT 5pm which is normally Dr. Phil it shows TND network. AT 600pm est is supposed to be family feud, it shows TND network news show. AT 630 the NBC nightly news plays as scheduled. At 7pm instead of Entertainment Tonight , the TND takes over, then the rest of the night (prime time) is NBC as scheduled. Been going on 2 weeks now and when i call customer support they always want to restart my box which does not work. What is going on and why does no-one know how to fix?
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user_ee5a7c
Visitor
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5 Messages
4 years ago
This has been going on way to long for Comcast not to fix the problem.
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user_ee5a7c
Visitor
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5 Messages
4 years ago
We are still getting the CHARGE NETWORK on NBC
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