U

Visitor

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1 Message

Thursday, April 8th, 2021 6:41 PM

Closed

My equipment is not working properly

My boxes are not working properly.  I would like new cable boxes.

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Gold Problem Solver

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25.9K Messages

4 years ago

What exactly is happening, most time it’s not the boxes

Official Employee

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2.7K Messages

4 years ago

Hi there @user_f5602e! We are sorry to hear that you are having issues with your TV boxes. We will be happy to assist. Can you initiate a chat and start with your full name and address? To start a chat, please click the chat icon in the top right of the page! Search for Xfinity Support, if needed. Talk to you there! 

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