Visitor
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1 Message
My box has ac
Box has message astb needs to download new software. This could take a few minutes, please be patient. It has been this way all day. What can be done to fix the problem?
Visitor
•
1 Message
Box has message astb needs to download new software. This could take a few minutes, please be patient. It has been this way all day. What can be done to fix the problem?
XfinityJeff
Official Employee
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1K Messages
10 hours ago
Good morning @user_oa4w4j, and thanks for posting your issue to the community forums, I hope this message finds you well. I am sorry to hear about the issues you are having with the cable box, I now how frustrating that can be, but you have come to the right place for assistance with this issue. Have you tried unplugging the box for a minute and plugging it back in?
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