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user_kx2gzm
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Monday, November 17th, 2025 5:46 PM

MS NOW

I am unable to watch MS Now since MSNBC has switched over. I get a message that it’s not included is not included in my current service - it is. 

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3 hours ago

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user_8xgi0r

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2 months ago

If you are accessing using the Xfinity Stream App (I have a Fire TV), try logging out of the app and then log back in. MS Now was available for me after logging back in.

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user_3ofped

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I have to log in repeatedly and when it finally opens, the streaming is not working.

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2 days ago

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XfinityJustinM

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469 Messages

Hi @user_3ofped, thank you for sharing your experience with us. What is the make and model of the device that you are facing this issue on?

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick

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3 hours ago

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user_2cgvpg

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7 Messages

1 day ago

I have just turned it on and it states that I have to get a subscription to watch the channel. I am just going to cancel it all. I should not have to pay extra to watch the news.

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