Movies! channel

dealing with Xfinity require to drink a casr of wine first.

Hi there, Tikka_girl and thread. We are able to look into the channel. If there are any channel lineup changes such as a channel moving numbers, we also list that in messages on your statements. What is the channel that you are not seeing? If you have an X1 box, have you tried saying the channel name into the voice remote? If the listing moved, it should come up that way. 

texting to solve issues with comcast/xfinity is useless

KVOS is in Bellingham and they own FXM and KVOS.

Their phone number is [Edited: "Personal Information"]

And if Xfinity and KVOS get enought complaints maybe we'll see a programing miracle.

Please let me know if you have any luck with them...

The miracle would come from Comcast/Xfinity.  Comcast made the decision to drop the channels. I hope they hear us.  I am extremely unhappy. 

Mine too and I was not HAPPY when I went to see what was playing only to get Univision. I am NOT happy about this, as far as I know with no prior notice.

I contacted Xfinity customer "service" this morning and they never heard of this channel.  It was there last night and this morning --- poof -- gone.

Bring back Channel 343!

Movies! answered my email with the following:  "Comcast has made some changes in the Seattle area and Movies! and Story Television are not available on Comcast/Xfinity systems at this time".  As I thought, this change is  a result of a Comcast decision to eliminate channels and continue charging the  same or increased prices to customers.  

Hello, user_gp7hf1. Thanks for your interest in the Story and Movies! channels. We provide messages on your statements about any upcoming changes to your programming. The content available is provided to us by the networks. The programming availability, pricing, and broadcast are subject to their discretion. I show in May a message went out on the statements that shows:  On June 25, 2024, KVOS-Story will be dropped from channels 344 and 1187 in your lineup. Additionally on that date, KVOS-Movies! will be dropped from channels 343 and 1188 in your lineup

Hi Ksjhahhsbj!Thanks for taking the time to visit our forums page. This is definitely not how we want you to feel. We would surely miss your business and can certainly help turn this around. As user_8zu77g awesomely mentioned, an e-mail was sent out on April 18th informing users that 343 would be gone on June 25. We also provide advance notice 30 days in advance on the monthly billing statement. Have you checked if you received that email on your end?

@user_khgyy4​ I believe you were misinformed, due to the fact that had a STARZ subscription and yet channel 343 was no longer available to me as of yesterday.

This was posted today, July 1 on this thread. Copy pasted from the post.

As of today, the Movies! website still lists Comcast (Xfinity) channel 343. Evidently, we aren't the only ones who were not informed.

Just signed in to my account to check for 343 in my line up and and it's 'not' there - as of about 15 minutes ago - just GONE!

@Andyross​

I can’t find 44.2  KFFV-DT2  MOVIES!, 44.3 KFFV-DT6  STORY, or the new channel 44.7 KFFV-DT7  METOON. How can Xfinity justify charging a Broadcast TV Fee then not including local broadcast channels in their channel lineup? I can still get these channels using an antenna, so they are still local broadcast channels.