Frequent Visitor
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9 Messages
MLB.tv with Extra Innings Package
Anyone know how to set up the MLB.tv account that comes with the Extra Innings Package? I order the package 2 days ago and whenever I try and link my account through MLB.tv, all it does is take me to the page that shows how to order Extra Innings through the voice remote. (https://www.xfinity.com/learn/digital-cable-tv/sports/mlb/extra-innings?lang=en&ui_style=dark)
I would like to be able to access MLB.tv so I can watch spring training games.
Sjm3
Frequent Visitor
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7 Messages
5 years ago
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Sjm3
Frequent Visitor
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7 Messages
5 years ago
This doesn’t work and is the issue everyone is reporting. Following those instructions ends up at the same advertisement/ announcement screen that says add to cart to purchase the package that I and all the other posters complaining about this have reported. In another post someone said a tech sent to their home to try and resolve this was told it would be fixed on opening day, but that is today and the issue is still the same.
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kpo117
Frequent Visitor
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9 Messages
5 years ago
Since older posts seem to be being ignored regarding this issue, will some one with Xfinity tell me why the MLB.tv subscription is not working?
It was supposed to be active today, and guess what...it isn't.
Let us know what is going on.
**EDIT**: Finally active.
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312steve
New Poster
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4 Messages
5 years ago
This is a joke. I couldn't take it (and the lousy customer service), so I just canceled the Extra Innings package, signed up directly with MLB.TV. Good luck y'all!
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Troyjj
Regular Visitor
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5 Messages
5 years ago
Have the exact same thoughts
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kpo117
Frequent Visitor
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9 Messages
5 years ago
IT IS FINALLY ACTIVE.
Only took until halfway through opening day
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vaiello
New Poster
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1 Message
5 years ago
dealing with the same issue. customer service said it was MLB.TV's issue....
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CKSimmons11
New Poster
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1 Message
5 years ago
We have subscribed to Extra Innings. How do we access MLB.tv away from home? Online? Mobile App?
Thank you!
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gary245
Regular Visitor
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3 Messages
5 years ago
I signed up for Extra Innings this past Sunday - today, 3:00ish CDT I was able to activate my account to MLB.TV - but when I click the "click here to watch live tv" button - it sends me back to the log in to active your account page.
There is a message - for me to call customer service - This account is already linked. Please call customer service with the following number: PtUzdanwac
OK. But - whats the number to call customer service!!!???
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Sjm3
Frequent Visitor
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7 Messages
5 years ago
I am still having the same problem so not sure how you got lucky but good for you at least
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Sjm3
Frequent Visitor
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7 Messages
5 years ago
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WillySJG
Regular Visitor
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3 Messages
5 years ago
Thanks, @kpo117 . I have done the same.
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WillySJG
Regular Visitor
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3 Messages
5 years ago
My Xfinity sign-in has been successfully authenticated following my purchase of MLB Extra Innings via Xfinity, and once it has been linked with MLB.TV, I then logged in with my credentials to finally activate my MLB.TV subscription. It is working now.
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JG37
New Poster
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1 Message
5 years ago
I’ve seen someone say that the HD Beta option is the channel just before the other extra innings channels, but I don’t see it.
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tbill1
Contributor
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588 Messages
5 years ago
Do you really have to call customer service with the code?
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