Skip to main content

  • Home

  • Getting Started

    • Offers

U
user_bq01zn
1st Topic

2 Messages

Saturday, September 14th, 2024 5:19 PM

MLB favorite

I mistakenly added some MLB channels to my Favorites, and want to remove them. It's simple enough to "Remove Favorite" for other channels, but the MLB Channels don't offer that capability.

How can I remove them from my Favorites Guide?

Question

 • 

Updated 

2 days ago

10

1

0

Was this helpful?

XfinityFrank

Official Employee

 • 

915 Messages

2 days ago

Hi there, @user_bq01zn! Thanks for reaching out to us here on the community forum! I would recommend resetting the power for the box and then attempting to see if you're able to remove the favorited items. Let us know the result. Thanks! 

2

0

user_bq01zn

2 Messages

@XfinityFrank​ Tried that, to no avail.
To be clear, for every other favorite channel, there is the option to Remove Favorite.

That option DOES NOT appear for the MLB channels.

I would be pleased to attach photos of the appropriate images from my television, but it seems that option is an Invalid request here.

Like

Reply

2 days ago

0

XfinityAlfonso

Official Employee

 • 

1K Messages

Are the channels we're referring to a part of MLB Extra Innings by chance(channel blocks 3001-3030)? 

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick

Like

Reply

2 days ago

0

forum icon

New to the Community?

Start Here