MLB Extra Innings

I am on a bulk rate with my condo, i have had Extra innings added the last 4 years. When i look to sign up it tells me to call in for help. Cannot get anyone on the phone. Why can i not sign up without the help of calling in where they sometimes seem clueless (not all ) Please help me figure thisout.

@Com31​ 

When the Mariners announced their streaming plans for the 2026 season they also said there would be a Mariners TV channel operated by MLB and that MLB is negotiating with cable companies including Xfinity for carriage agreements to carry the channel.  The channel would have the games and pre- and post-game shows but no other programming. This would be similar to what other MLB teams have like the Padres whose games are produced by MLB. The channel may not be available for spring training games but should be for the regular season if carriage agreements can be reached in time and sometimes that doesn't happen. 

A good example of that was with the B10 network when several Huskies football games at the start of the 2024 season were blacked out by Xfinity because of a disagreement between the B10 network and Xfinity on the carriage agreement. With the season the Mariners had in 2025 and the high expectations for the 2026 season you would hope that Xfinity will come to a carriage agreement for the Mariners channel but Xfinity has been playing hard ball with Regional Sports Networks the last couple of years by moving them to their most expensive tiers which they did with Root Sports a couple of years ago.        

seattle4sports Thanks for the reply. I do recall the B1G network negotiations with Xfinity and not being able to watch the first few Huskies games. Hopefully they’ll reach an agreement before the MLB regular season begins. 

XFinity MLB Extra Innings usually mirrors what MLB.TV annual subscription is and that came out recently same as last season at the $149

The question wasn't about the cost of Extra Innings but will there be an Extra Innings pay-for-view package for the 2026 season. The reason is that MLB signed a contract with ESPN that has ESPN taking over MLB-TV and giving ESPN the rights to stream the games of many MLB teams. At the time this contract was announced there was a report that Extra Innings would continue but since that time there is uncertainty if that was correct.  The Extra Innings channels are still in the channel lineup but no announcement if the Extra Innings will be available for the upcoming season. 

@Com31 These are great questions. My apologies for the inconvenience as we do not have those details just yet but we will have more information to share the closer we get to the start of the 2026 season. 

@XfinityAirelle:

I am afraid that you are wrong on Extra Innings not renewing automatically. I have been a subscriber for several years and each season it does renew automatically and it will be no different for the 2026 season.    

Today, February 17th I received the letter from Xfinity letting me know that I am being automatically renewed. 

The letter says the following:  "Thanks to your MLB Extra Innings subscription your subscription automatically renews for the 2026 season. Depending on the payment you selected last year you will either see a one-time charge of our regular season rate of $149.99-or installments of $37.50 spread across 4 months."

The letter also says that if you want to cancel your subscription or have any questions please call 1-800-XFINITY. 

I don't know where you got your information but it is not correct as noted by the letter from Xfinity.   

Thank you! I am always auto-renewed. Glad to know letters are coming.

those letters aren't guaranteed.  some years I get them, but some years I don't and have to sign up again.

I posted that this past Tuesday I received the letter from Xfinity that my subscription to Extra Innings has been renewed meaning the company had a plan in place for this pay-for -view package. The reason I asked the question is that MLB has signed new contracts with various media companies for national telecasts including ESPN taking over MLB-TV and there were different reports if Extra innings would be available for the 2026 season. Obviously it is by the letter I received some 6 weeks before the start of the regular season and before the start of spring training games. 

Xfinity does do a free preview for the first week of the season but so do other cable and satellite companies.   

@user_28w582​ 

They are not showing spring training games as Extra Innings is for the regular season and I don't recall if they showed spring training games in past years. The channels for each team are there just no games. 

agree, they've never shown spring training and the channels don't become available until the season starts.

I have not received a renewal letter this year or the past two years.

@user_1i1ik4​ 

Over the years that I have subscribed to Extra Innings I have found that Xfinity does not load the information on the package into their system until a few days before the regular season starts. I have gone into my local office weeks before that to change the way I was going to be billed and the agents could not do so as the information was not in their system and advised me to come back just before the season starts. I did and they were able to see it in their system. 

I would not contact their call center because I did that last season and the billing was completely [Edited: "Language"] and it took a trip to the local office to get it straighten it out which they did.   

Hello user_1i1ik4, welcome to the Xfinity Community forums, and welcome to Xfinity. As you may have seen in the prior reply, it is a few days before the season starts when Extra Innings becomes available. We can help you with this, we just have to ask for a little more of your patience. We are always happy to help you, and any/all of our customers.

@seattle4sports​ I honestly believe that to work at Xfinity and become a customer service expert you only need to have a driver's license and be able to say the following sentence, "Can I put you on hold please while I look into that?"