I'm just going to post on all the threads with these problems.
Oregon - first time I've ordered an add on package - MLB EI - watching live seems to be fine but the cloud recordings just don't function. Skipping portions of games and every game I've tried to watch from the recording stops somewhere in the middle of the game and then is irretrievable. Last night I recorded the LAD-SD game from both feeds and they both stopped in the bottom of the second then I was able to watch the rest of the game live but in real time it was in the 7th so the 2nd to 7th was lost to me.
Definitely an issue with the cloud recordings and not the boxes or connections and is also a problem with (judging from other posts) NBA and NHL. There is also a post from a year ago with problems with the cricket channel recordings disappearing, another 3000 channel.
Should these options even be offered to consumers for extra payment if they are non-functional? How many people complain and get refunds and how many people just accept a faulty product? I imagine it's a business decision that more money can be made from a faulty product because the vast, vast majority of consumers will not complain.
I have a subscription for MLB package and have no trouble watching my favorite games (Mets) on my TV. However, when I try watching them on my I Phone or computer, I get a error message TVAPP 00203. Saying I don't have the subscription . HELP!
I have the MLB package and have no trouble watching the games on my TV, however when I want to watch them on the Xfinity App , it states I don't have the subscription. Please help!
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Well, we seem to be having another free MLB Extra Innings preview this last week or so. For the first few days, I was able to record the games. But for the last couple of days, all of the recordings I set up for the future were deleted, and if I try to record them manually, they don't get recorded. I can watch the games live, but can't record them.
Also, as an aside and a different problem, if I set up to record all Minnesota Twins games, I'd really like to see them recorded on the Twins channel with the Twins announcers. Instead, the system seems to go in channel, i.e. alphabetical, order, picking the first feed it gets to. So since "M" is later in the alphabet, mostly I get the other teams' feeds and announcers. And let me tell you, no offense to Tigers fans, but Kirk Gibson has got to be one of the worst announcers in history. The Twins are terrible this year, but I shouldn't have to put up with Gibson on top of that. :).
thecardfamily
Visitor
•
7 Messages
3 years ago
I'm just going to post on all the threads with these problems.
Oregon - first time I've ordered an add on package - MLB EI - watching live seems to be fine but the cloud recordings just don't function. Skipping portions of games and every game I've tried to watch from the recording stops somewhere in the middle of the game and then is irretrievable. Last night I recorded the LAD-SD game from both feeds and they both stopped in the bottom of the second then I was able to watch the rest of the game live but in real time it was in the 7th so the 2nd to 7th was lost to me.
Definitely an issue with the cloud recordings and not the boxes or connections and is also a problem with (judging from other posts) NBA and NHL. There is also a post from a year ago with problems with the cricket channel recordings disappearing, another 3000 channel.
Should these options even be offered to consumers for extra payment if they are non-functional? How many people complain and get refunds and how many people just accept a faulty product? I imagine it's a business decision that more money can be made from a faulty product because the vast, vast majority of consumers will not complain.
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user_4976c0
Visitor
•
1 Message
3 years ago
Remains outstanding a month later
how about a resolution timeline as your product does not work
3
user_4fb667
Visitor
•
2 Messages
3 years ago
I have a subscription for MLB package and have no trouble watching my favorite games (Mets) on my TV. However, when I try watching them on my I Phone or computer, I get a error message TVAPP 00203. Saying I don't have the subscription . HELP!
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0
user_4fb667
Visitor
•
2 Messages
3 years ago
I have the MLB package and have no trouble watching the games on my TV, however when I want to watch them on the Xfinity App , it states I don't have the subscription. Please help!
1
0
eastmoreland
Contributor
•
113 Messages
3 years ago
Well, we seem to be having another free MLB Extra Innings preview this last week or so. For the first few days, I was able to record the games. But for the last couple of days, all of the recordings I set up for the future were deleted, and if I try to record them manually, they don't get recorded. I can watch the games live, but can't record them.
Also, as an aside and a different problem, if I set up to record all Minnesota Twins games, I'd really like to see them recorded on the Twins channel with the Twins announcers. Instead, the system seems to go in channel, i.e. alphabetical, order, picking the first feed it gets to. So since "M" is later in the alphabet, mostly I get the other teams' feeds and announcers. And let me tell you, no offense to Tigers fans, but Kirk Gibson has got to be one of the worst announcers in history. The Twins are terrible this year, but I shouldn't have to put up with Gibson on top of that. :).
(edited)
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