careyw's profile

Frequent Visitor

 • 

13 Messages

Tuesday, April 14th, 2026 4:06 PM

mlb extra innings games often have incorrect start times listed

The day's list of games often don't match the guide - one or the other will be incorrect and we are still having issues with DVR games - the playback glitches, freezes, won't fast forward and will sometimes just delete itself so we can't watch it at all.  This happens every year.; It can't be our box - we've had it replaced recently. 

Are other subscribers having similar issues?  It's a daily frustration in our house.

Oldest First
Selected Oldest First

Official Employee

 • 

2.2K Messages

10 hours ago

Hi there, @careyw. Thanks for reaching out to us here on the Community Forum. When start times are not accurate, it can definitely be frustrating. This is generally due to first pitch times. If there is something you want to record, we recommend adjusting the recording time. You can find directions on how to do that here : https://www.xfinity.com/support/articles/x1-modify-the-recording-time-of-a-program. This may help mitigate the issue. 

forum icon

New to the Community?

Start Here