@user_jlzod6 Thank you for taking the time to reach out to us here on our Xfinity Forums! Can you clarify if you are getting an error message when trying to tune to those channels?
user_d1t2dg, Hi! Thank you for spending the time out of your day to visit XFINITY for help with those missing channels. I know that it is upsetting to lose channels that you like as a subscriber myself. I am sorry to learn about this experience. You've come to the best place for XFINITY support. We can help. Since it has been 2 days since you reached out, are those channels working for you? Please feel free to visit this link to discover which Comcast channels are available to you along with more information. You can also go straight to your channel lineup using your address.
I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation. Was your question answered? Please, mark a reply as the Accepted Answer.
XfinityBillie
Official Employee
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2.3K Messages
10 days ago
@user_jlzod6 Thank you for taking the time to reach out to us here on our Xfinity Forums! Can you clarify if you are getting an error message when trying to tune to those channels?
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