message xre-0024 instant replay card removed

Can't rewind or fast forward on live TV. Received the xre0024 error message. Unplugged cable box for a few minutes, plugged back in and that didn't fix it.

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Responses

CCDevinC

Contributor

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473 Messages

3 years ago

Hi there @deenjack This is certainly not the experience we want for our valued members! Are you still having issues with this?

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deenjack

Visitor

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2 Messages

3 years ago

No, we took our cable box to an Xfinity store and swapped it out, and things are fine now.

1

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XfinityJorge

Official Employee

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2.3K Messages

@deenjack Thank you so much for the update and we are happy to hear things are working fine now. Is there anything else that we can help out with?

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3 years ago

0

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deenjack

message xre-0024 instant replay card removed

CCDevinC

deenjack

XfinityJorge

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