RobertS11's profile

Visitor

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1 Message

Monday, June 2nd, 2025 6:15 PM

MeritTV 1094

I have previously been able to view Dr. Phil’s MeritTV channel 1094. But today, I am getting a message of “This channel is no longer available.” Why?!

Visitor

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1 Message

10 days ago

Yeah what’s going on???

Visitor

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1 Message

9 days ago

There is an internal 06/01/2025 email telling the Technicians that it will no longer be carried. I am switching to Sling. They have it and are much cheaper. GOODBYE XFINITY!!!

Official Employee

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2.6K Messages

8 days ago

Hello, @RobertS11 As of June 1, Merit TV is no longer available through Xfinity in some markets as our lease access agreement to carry Merit TV content has expired. Customers can still find Dr. Phil programming and more by saying “Dr. Phil” into their Xfinity Voice Remote or typing it in the search bar for viewing options.

Regular Visitor

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5 Messages

Comcast needs to negotiate with Merit Media tv to get it back. It's a great channel that offers good programming. 

Visitor

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1 Message

Mom is 98 and enjoys Merit TV....May have to look for alternative service. At her age she deserves her original line up and shouldn't have to wait for the negotiations......We signed up for what she liked, you should provide as represented

Official Employee

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3.3K Messages

I am sorry for the experience this brings to your mother. I know my dad also enjoys programing that is no longer being offered with Xfinity too. Most of the channels we provide to our customers are owned by media companies other than Comcast. We obtain the rights to carry channels according to contracts with those companies, which expire from time to time. Like any contracts, programming agreements exist for a fixed period of time and then expire. Comcast has successfully renegotiated thousands of expiring contracts over the years and rarely experienced an interruption of service but they do happen. I totally get how this is not the best answer or the most desirable and I am really sorry. @user_abinga

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Regular Visitor

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7 Messages

@XfinityDena​ Thanks for your reply.  In Seattle, instead of Merit, we are getting the Cowboy channel.  (CC).  When will negotiations with Merit be completed or when will the "guide" be corrected.  The guide still says that MERIT is "free to me", and it shows MERIT programming.  Thank you

Visitor

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1 Message

8 days ago

Me too!  What is going on?

[Edited: "Language/Inflammatory"]

(edited)

Regular Visitor

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5 Messages

7 days ago

Heard there may still be negotiations ongoing, so we can hold out some hope for it to be brought back. Perhaps viewers can voice their support to encourage the parties involved to come to an amicable solution. 

Visitor

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1 Message

7 days ago

I spoke to a Tier 2 tech on Sunday, 6/1 & he said there was no reason I should not be getting this channel, would take up to 72 hours to correct. Still waiting! According to info provided to me Sunday evening there was no negotiation issues. MeritStreet is more than old Dr.Phil talk shows, pleas continue carrying 

Official Employee

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2.3K Messages

 

user_n5g3lr I can't promise how the negotiations will go, but hopefully we can come to an agreement that will allow us to continue to carry the network for you.

 

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick

Regular Visitor

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5 Messages

7 days ago

The conversation I had with a tech was yesterday. I guess we'll have to see what occurs. There's definitely a lot of good shows in addition to Dr. Phil who developed Merit Street Media. There's apparently another contractor involved but not sure of their name....sounded like Oceania or something similar????

Visitor

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1 Message

11 hours ago

They keep dropping channels and rasing price. First FETV and now merit. Time to switch.

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