Jackaroo_Marietta's profile

Visitor

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3 Messages

Tuesday, August 6th, 2024 11:25 AM

ME TV has no sound again . . .

Folks,

This has happened before:  ME TV has no sound for either of its channels shown in the guide.  Is this something I can fix or should I contact service.  Thanks for any suggestions.

Regards,

Jack

Visitor

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20 Messages

4 months ago

I have the same problem since Sunday.  

Visitor

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20 Messages

4 months ago

I too am in the Marietta, Ga area.  It stared on Sunday for me.  I even tried deleting the ap and reinstalling and nothing.  Still no sound. 

(edited)

Contributor

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134 Messages

4 months ago

call the local station that originates this channel

it's their fault

Visitor

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3 Messages

The ME TV website states to contact your local provider and (as you correctly stated 👍) the WGTA website has a notice that states they are aware of the issue and are working on it.

Thanks for the suggestion

Official Employee

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1.8K Messages

4 months ago

Thank you so much for taking the time to reach out to Xfinity Support @Jackaroo_Marietta!  We are glad to hear from you and want to help in any way that we can to address your service concerns.  No worries! You have reached out to the right team to get things squared way.  Have you been able to confirm that you are just running into this issue with MeTV or is this issue present on other channels too?

Visitor

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20 Messages

Reading the posts some ME TV volume has returned to people now we are losing h & I, and Story.   Hand I her in Atlanta is run on WGTA as you stated, So, there is something going on at the station.  Thar be gremlins!  AAARRRGH!

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