U

Visitor

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1 Message

Tuesday, June 3rd, 2025 7:18 PM

Max will not recognize we are subscribed

We subscribed to Max as part of our Xfinity package. When I go to the channel , I cannot get in even though I have tried repeatedly 

Official Employee

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3.1K Messages

5 hours ago

Hey there, user_uk5gbx , thanks for reaching out through Xfinity Forums regarding your MAX subscription. We want to ensure that you have MAX up and running, especially with all the great content they have coming out for summer. Are you getting an error message when attempting to view MAX?

 

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