New Poster
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10 Messages
MASN
I have Ultimate package, upgraded in March to get MASN and MASN2. Lost channels 3 days ago. What’s up with that? Please advise.
New Poster
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10 Messages
I have Ultimate package, upgraded in March to get MASN and MASN2. Lost channels 3 days ago. What’s up with that? Please advise.
user-ekh
9 Messages
2 months ago
lost MASN and MASN2 on 8/20. MASN customer support answered me immediately and stated that they had no ongoing issues with xfinity and that it had to be on xfinity side. I have spent days online and on dm with them. they keep trying to re-ping my tv box and tell me it should be fixed in 2 hours and they will call me back. it isn't fixed and they've never called me back. so, i start again. the person i am now talking to his trying to restart me again, and has said that they would suggest sending a tech to my house. i told her it wasn't a just me problem, that others had joined forum with same problem. (that thread had now been shut down to comments-yesterday)
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XfinityWilliam
Official Employee
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1K Messages
2 months ago
Hello kelnran. Please restart your cable box and see if the new channel lineup comes up for you.
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user-ekh
9 Messages
2 months ago
xfinityChristy, We were told in March that we needed to upgrade our plan to the Ultimate in order to keep masn and masn2. This was the only reason so many of us in this area upgraded. After 3 months. you're going back on the main reason for the increase in cost? These changes happen to occur at the beginning of the baseball season and then again when the playoffs are coming
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kelnran
New Poster
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10 Messages
2 months ago
Update…
"TV Update: On August 20, 2024, Xfinity will no longer have the rights to offer MASN and MASN2 in your area as it is outside of the approved territory determined by Major League Baseball. You can continue to watch the Washington Nationals and Baltimore Orioles by subscribing to MLB Extra Innings. As a result of this change, the Regional Sports Network fee for services that include Digital Preferred Tier or Ultimate TV Tier will decrease from $14.65 to $11.55 per month, a $3.10 monthly savings.”
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user-ekh
9 Messages
2 months ago
Its funny that when you go to MASN they still list Franklin county as coverage area.
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