Visitor
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1 Message
Loss of Channel 7 (ABC) Denver Colorado
I was gone from March 31 through April 13. On April 14th, I was dismayed to see that Channel 7 was no longer part of the Xfinity package I have purchased and am still paying for. There are many programs on ABC that I am missing. A number of my friends are unhappy also with this development. Please do what is needed to restore this channel to your lineup.
XfinityAirelle
Official Employee
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3.2K Messages
1 day ago
Hi there, we completely understand why this is frustrating, especially coming back and finding one of your main channels missing.
Right now, ABC (including your local Channel 7 in Denver) is unavailable due to ongoing negotiations with the station owner, E. W. Scripps Company. They’re seeking significantly higher rates, which would directly impact customers’ bills, so we’re working to reach an agreement that brings the channel back while keeping costs reasonable.
We know that doesn’t help in the moment, especially when you have shows you regularly watch, and we hear you (and your friends) on wanting it restored as soon as possible. While we don’t have a confirmed timeline yet, situations like this are actively being worked behind the scenes.
In the meantime, some ABC programming may still be available through the ABC app or other streaming services, depending on availability in your area.
We truly appreciate you taking the time to share your feedback, it does get passed along and helps in these negotiations.
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DocShoe79
Visitor
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1 Message
9 hours ago
This is complete hogwash, and all Xfinity cares about is growing profits. The price I pay every month for Xfinity TV is outrageous, and I'm supposedly a "Diamond member", which means exactly nothing.
The statement that Xfinity would have to raise our rates if they accepted Scripps terms is ridiculous, only that they are unwilling to absorb the cost of doing business.
I plan to cancel Xfinity altogether, and I hope enough others do so as well so the cost of losing these broadcast channels becomes much higher to Comcast vs just eating the extra cost of local broadcasting.
How stupid does Comcast think it's customers are? ... Comcast's actions answer the question.
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