Local channels

Didn't work. Channels were 1078, & 1079. Now need subscription. Course can't get a person to find out whats different. Not everyone is computer savvy.

No worries at all @user_shy4mo. We are here and happy to help you. Please send us your full name and address in a direct message. Here is how you can reach us. 

(Full credit to @BruceW for this excellent explanation!) 

"Search for Xfinity Support" won't work. To send a "Direct Messaging" message to Xfinity Support:

 • Click "Sign In" if necessary

 • Click the "Direct Messaging" icon or https://forums.xfinity.com/direct-messaging

 • Click the "New message" (pencil and paper) icon

 • The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there

 •  - As you are typing a drop-down list appears. Select "Xfinity Support" from that list

 •  - An "Xfinity Support" graphic replaces the "To:" line

 • Type your message in the text area near the bottom of the window

 • Press Enter to send it

See https://forums.xfinity.com/conversations/email/cant-create-a-new-email-address/605e52b726aa974d63032d02?commentId=606107ea738c7f46a02b830e for an example.

No I still can't get local stations for brattleboro VT BCTV.  says you need subscription now to watch??? Really it's the local selectboard , other meetings.

We'd be happy to help review your lineup, @user_shy4mo. Please direct message us with your account information for further assistance. You can follow the instructions provided above. Thank you! 

Did channel lineup & days they r included , have rebooted tv??