Visitor

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4 Messages

11/09/2026 2:50 PM

Local channel market correction

I live in Claremont 34714 and want to see local channels for Orlando but getting Tampa stations. How can I change this? 

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Official Employee

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3.7K Messages

3 hours ago

 

 

Hi there! We can certainly understand wanting to watch your local Orlando stations, especially since you're located in Clermont.

 

Local broadcast channels are generally determined by the designated TV market for your service address, rather than personal preference. However, we'd be happy to help determine whether you're receiving the correct lineup for your location or if something needs to be corrected.

 

To help us narrow this down, are you seeing the Tampa stations through an Xfinity TV cable box or the Xfinity Stream app? Also, have you always received Tampa stations, or did this recently change?

 

Visitor

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4 Messages

I am seeing the Tampa stations through the Xfinity TV cable Box, and I have always received the Tampa stations since I installed the services this month.

Official Employee

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4K Messages

 

@user_5jk81g

 

Thanks for clarifying, can you do me a favor and unplugged the power box from the back of the TV box for 30 seconds and then plug it back in, and then go back to your channel sections and let me know if it's showing your local stations

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Visitor

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4 Messages

48 minutes ago

I can but I tried that already and no change. Will try again.

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