Last Watched won't clear

I am a Comcast Customer and am experiencing the same issue identical that user_21e95c described.  Please update us when this issue is fixed on the X1.  Thank you.

Same issue with us. On all 3 tv's. Our Peacock service, which is included in our xfinity/comcast service bundle stopped working on 2 of our 3 tv's. Spent about 3 hours on the phone with them to fix it. That was yesterday May 11th 2026. Now today, May 12th we can't remove just this channel in last watched. It says it did but it's still there. Was on the phone with xfinity again today they said there are no reports of the problem. Their final solution was to sent a tech to replace our 3 boxes because it seems to be just us this is happening to. It appears it is not just us!!!

We are having this same issue and tried the same solutions as other users describe.  Cannot clear single recently watched channels with the "D" button on the remote.  Can only clear all channels.  We use this feature daily on both boxes. Hoping for a resolution quickly.

I have the same problem as described above - reset the boxes and did a system refresh.  Still not working properly - cannot remove single channel, but can remove all.

I have this same issue. Does XFINITY/Comcast plan on doing a fix for this issue, or will they just continue to raise rates?

This appears to only have started in the last few days.  Was there a major update? I have about 6 channels I always watch. If an add another channel I seldom watch I'll delete it with the D button. No longer working,

Spent about an hour with a tech last night but no fix after several reboots.

Same issue here, noticed it yesterday. Very annoying.

Add me to the list! All 3 tv’s, did all the suggested “fixes”. Come on Xfinity, handle this 

As of May 12th, last watched won't clear for me also.  Can clear all, but when clearing "just this channel" it says "This channel has been cleared from your Last Watched", yet the channel remains.  I thought it was just me so I googled "Comcast last watched won't clear", and found this thread.  While this specific malfunction doesn't anger me, if you read this thread, people indicated they contacted Comcast, sometimes spending hours to solve the problem, and they were gaslighted by being told there are no reports of this problem which is clearly bull. And others are having tech units replaced.  All the while it's clearly a problem on Comcast's end.  Comcast is wasting people's most valuable commodity; TIME.  And that does anger me. In addition, I paid my bill by phone last night. Typically the system provides a confirmation number, and it did not.  Highly irregular.  So a 5 minute transaction turned into a 15 minute phone call to confirm the payment actually went through. And why do I pay by phone?  Because I gave up paying my bill at the Xfinity store when 3 out of 4 months I went to the store their systems were down and couldn't accept payments.  Infuriating to make a spcial trip only to have wasted my time. And lastly, while we're at it, EVERY time I've tried to use Peacock my entire system freezes and wont let me exit.  I have to unplug the box and reset.  Free Peacock is only valuable when the thing works.  So I now never use Peacock even with it being free (for now).  It's not worth it and let's me know I will NEVER pay for that service.  If Comcast wonders why they are losing subscribers hand over fist, they are clearly not listening to their customers, providing exceptionally poor support, and their focus on on-demand programming is failing.  Not to mention the absurd prices they now charge.  A Broadcast TV Fee and Regional Sports Fee of $47.60, with shoddy service.  Bring back antennas.  Yeah, I am not your bigget fan, Comcast, and you only have yourself to blame.  Cry all you want, when your profits are what they are and service like this is what we get, you deserve to lose customers.

What is Comcast going to do to correct this problem?? Is anyone getting responses from Comcast??

We are experiencing the same problem on all tv’s. I spent almost an hour in chat with a “live” assistant this morning. He said he reset the system and that it would take a couple of hours to take effect. Still waiting…

I have the same problem where "D" won't delete a channel form last viewed. I unplugged the COMCAST box to reboot it but problem persists after reboot  The only way is to clear all channels & slowly & painfully readd them.

Add me to the list I am experiencing the same problem on both TVs and it started on May 12th. This is so ridiculous that they cannot put a fix out for this because you can also start a recording from the DVR recordings and it will not appear down in The Last Watched section total [Edited: "Profanity"]

I'm also having the same problem! This all started right after a software update on 5/12. 

I should of stayed with FIOS.

After finally getting a human (which I had to do through Xfinity's fakebook page) and after waiting a considerable amount of time and copied and pasted some of the comments on this page - I had to leave the conversation because I had a phone conference to attend to - I got ZERO answers to this problem.  I am sure I will receive no follow up contact from Xfinity.

I already did all the rebooting, refreshing, turning on, turning off they always advise but it is on COMCAST's end, not the customers.