Visitor
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3 Messages
Last Watched Not Working!
Last Watch working correctly whatsoever ever since yesterday morning when I was updating the system like it told me too, and then I updated again this morning like it came up and I thought oh great it’s gonna fix itself instead it just got worse instead of five shows or channels being there for last watched it it’s now too. I’m not happy about it whatsoever. We use this on a daily basis more than once a day. it’s way easier for our household and now it’s just an aggravating thing that needs to get fixed as soon as possible please and thank you. That would be great.
[Title Edited: All Caps]
XfinityThomasA
Official Employee
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3.5K Messages
1 hour ago
1. Restart your TV Box
Sometimes a simple reset can do the trick. Unplug your Xfinity TV box from the power outlet, wait about 1 minute, and then plug it back in. You can also say “Restart TV Box” into your voice remote for a quicker option.
2. Toggle Watch History Settings
Refreshing this feature can help:
Go to Settings > Privacy > Watch History
Toggle it Off, exit the menu
Then go back in and toggle it On again
This helps reset how your viewing activity is tracked.
3. Clear Corrupted History
If you’re seeing outdated or incorrect programs:
Press the Last button on your remote
Highlight the incorrect channel or program
Press the D button (green diamond)
Select Clear all history
This will remove any stuck or inaccurate entries.
We’ll get this sorted out!
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