Visitor

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1 Message

Wednesday, September 3rd, 2025

Issues with MSNBC not loading on Comcast

september 3, 2025. MSNBC is buffering and freezing constantly this morning. No other channel has this problem What is happening?

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Visitor

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1 Message

1 month ago

I find it more than just a little starnge that every other channel on comcast works just fine except MSNBC and CNBC . Have tried all of the suggested solutions offerred . Makes one wonder , doesn't it ???  RBE

Contributor

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22 Messages

We are experiencing the same with local NBC station WBAL.

Official Employee

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3.3K Messages

Greetings, @user_394d70! I appreciate you taking the time out of your day to reach out about WBAL. Has the channel improved or still freezing and buffering? If this is still ongoing, are you watching on an X1 box or another device using the Xfinity Stream app? Have you tried any troubleshooting steps such as a System Refresh signal or using the Xfinity app troubleshooting? 

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Official Employee

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2.6K Messages

28 days ago

@user_2lyhzh

Thanks for reaching out to us, do apologize for any inconvenience you have been having watching MSNBC. Are you still having issues with that Channel? Have there been any troubleshooting steps you've tried on your own like unplugging the Xfinity cable box power cord from the back of the box for 30 seconds and plugging it back in? Or if you're streaming your cable services, have you tried doing a hard reboot on your modem by unplugging the power cable from the back of the modem and plugging it back in?

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