U

Visitor

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1 Message

Mon, Sep 13, 2021 12:21 AM

Ion channel pixelated with Roku device

Ion channel is pixelated when using Roku device. How do I fix this?

Responses

Official Employee

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75 Messages

7 d ago

Hello @user_4d61de! Thanks so much for taking a moment out of your day to leave a post on our community forum! I'm sorry to hear you're having issues with your Xfinity Stream service through the Roku, but you have definitely come to the right place for assistance! I wanted to check in and see if you're still having the same pixelation concerns! We would love to help you troubleshoot if this is still occurring! Please let us know, so we can get this taken care of as soon as possible! 

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