user_ep1hbk Hi there! Our awesome digital care team would be happy to check your account to make sure the channel was applied. Can you initiate a direct message and start with your full name and address? To start a direct message, you must be signed in. Please click the "Direct Messaging" icon in the top right of the page next to the bell, and send your message to "Xfinity Support". Talk to you there!
XfinityAirelle
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2.1K Messages
6 days ago
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