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Friday, December 26th, 2025 11:49 PM

I am trying to gain TV access to MS.now. We had it until its recent separation from NBC. What can I do to achieve that at Xfinity?

We had access until it recent separation from NBC. 

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Official Employee

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438 Messages

3 hours ago

Hi @user_psr8w1, I would suggest performing a restart of your box if you have not done so already. As you mentioned, this was just a rebranding and should not have impacted your channel lineup in any way. Check out the article below to see the many ways you can restart your device, and please let us know if this resolved the issue. 👍

Restart your X1 TV Box

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