Contributor
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420 Messages
How to Get A Correction with Guide Info
Here in Palm Beach, the guide for the local ABC affiliate WPBF (channel 431 and 10) is INCORRECTLY showing the 11PM newscast as a full hour from 11PM to midnight. Then at MIDNIGHT, they list Jimmy Kimmel Live. This is only incorrect for the MONDAY show. However, Kimmel starts at 11:35 and not at midnight. All the other days (Tues to Fri) have the grid showing the correct start of 11:35 PM.
This just started recently. How can I get someone to look into this problem?
XfinityJeff
Official Employee
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640 Messages
7 days ago
Good morning @LeeSoFL, and thanks for posting your issue to the Xfinity forums, I hope this message finds you well. I am sorry to hear that the guide information is not correct on the box, I know how frustrating that can be, but you have come to the right place for assistance with this. When you tune into that channel at 11:35, is the correct show playing, or is it still on the news?
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