rddjhoward's profile

Contributor

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16 Messages

Wednesday, October 11th, 2023 6:12 PM

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H&I (channel 222) freezing and audio cutting out

When watching H&I, the audio cuts out sporadically. Screen freezes up sporadically,  as well. Tbis started on October 8th, and is happening more often on October 11th. 

Official Employee

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1.1K Messages

11 months ago

Hey @rddjhoward, thank you for reaching out to Xfinity Support on our forums. Freezing would sure make it hard to watch and I'd love to help. Do you know if it is happening on their other channel 1180 as well?

 

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